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About the Operations Pilot Program


Pilot Program Timeline

The one-year Pilot will be launched in second quarter 2010.

About the Pilot


The Green Guide for Health Care is a learning community to share best practices and advance market transformation towards high performance healing environments. The Green Guide’s Operations Section addresses an array of healthcare-specific operational strategies, and a methodology for existing facilities to track their ongoing performance. The Green Guide’s Operations Pilot program will test-drive the tool, provide a structure for sharing best practices, and lead to further refinements in the GGHC Operations section, using web-based tools and resources.

Program Design

The Operations Pilot program will track real-time facility implementation and obtain quantifiable feedback. The long-term goals of this program are to establish the Green Guide Operations Section as the preferred tool to guide, track and continuously improve environmental health performance in the health care sector through quantifiable measures. Performance benchmarks for intra- or inter-facility comparisons over time will be developed to guide a facility’s journey towards continuous improvement. The benefits of participation by healthcare facilities include recognition on the Green Guide website as an early adopter, a leadership role in shaping new tool development, and enhanced access to professional services.

Pilot Participant Scope

The Green Guide Operations Pilot program will include a representative cross-section of facilities and design teams. Health care facility selection into the program will be based on the following criteria: Facility size, type, geographic location, and focused areas within the Revised GGHC Operations Section (released December 2008).

Registration into the Pilot constitutes an agreement to use the Green Guide Operations Section to assess, identify goals and track Green Guide Version 2 Operations Section Credits for one year and regularly (e.g., quarterly) input progress, credits used, and strategies to achieve credits on ongoing basis through interview, survey forms, and participation in teleconferences.

Hospital participation into the Pilot program is based on a one-time fee of US$750, discounted by 20% to US$600 for Practice Greenhealth members. A single project team may consist of up to 15 members across various disciplines (architect, engineers, facility managers, administrators, consultants, etc.) as joint pilot registrants.

Pilot Activities

  • Pilot participant-only teleconferences and focus groups
  • Web-based tracking of selected Operations Section(s) to assess credit achievability
  • Structured opportunities to share best practices, overcome barriers and challenges through group conversations and “Ask the Expert” feature access
  • Connection to and communication among pilot program participants via a dedicated Operations Pilot portal workspace on the new Green Guide website

Benefits of Participation

  • Recognition: Organization name will be listed on Green Guide for Health Care and Practice Greenhealth websites with recognition at one or more conferences (e.g., CleanMed 2011).
  • Peer-to-peer communications: Conference calls with Operations Pilot team member(s) will be scheduled, sharing credit group strategies
  • Guidance from industry experts: “Ask the Expert” scheduled chat sessions for credit-specific guidance will be available
  • Access to industry current data: Pilots will have access to aggregated data from the process, and will be able to benchmark their performance relative to peers


Participation in the Operations Pilot program may be confidential upon request.

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